Telephone Banking: New Number & Menu

The updated Telephone Banking system is scheduled to be available on Monday, December 7 by 10:00 am.

  • After the Upgrade is complete the current Putnam Bank Telephone Banking number will change. Your Telephone Banking PIN will remain the same.
  • The new Telephone Banking number to use after the Upgrade is complete is 888.823.6077

The Telephone Banking system will also have an updated selection of menu items as outlined below: 

  • Press 1:  Access Your Account
    • Press 1    Transfer between accounts
    • Press 2    Make a loan payment
    • Press 0    Speak to Customer Contact Center
    • Press *    Return to Previous Menu
  • Press 4:  Report a Lost or Stolen Card
  • Press 0:  Speak to the Customer Contact Center

System Service Upgrade Guide