Home Security Center Online Banking Security

Online Banking Best Practices

Below please find a list of the minimum security protection we recommend to our Online Banking Users.

Minimum Security Requirements*

  • Install and use anti-virus and anti-spyware programs.
  • Keep your operating system patched / install systems updates and security patches.
  • Install and use hardware and/or software firewall program.
  • Set your browser security to High.
  • Scan and clean your computer to remove malicious software.
  • Make backups of important files and folders.
  • Use strong passwords and don't disclose or share your passwords.
  • When possible install and use file encryption programs.
  • Turn off the computer, or disconnect from the network, when not in use.
  • Use care when reading email with attachments and when downloading or installing programs. Never open attachments in email or instant messages from strangers. If you know the sender, but the message arouses your suspicions, check with the sender before you open the attachment. If they did not send it, delete the email and ignore the instant message. Think twice before you click links in email orientate messages. (If you know the sender, check before you click.) The same goes for pop-up windows and banner ads. Be especially wary of clicking a link that accompanies a request for confidential information-for example one that says "Click here...". Be cautious about downloading from a Web site if you were referred there by email from an unknown source. Also be wary if the site contains objectionable material, makes offers that seem too good to be true, or does not include a clearly written privacy statement.

Mobile Tips

  • Do not leave your mobile device unattended.
  • Do not lend your mobile device to strangers.
  • Do not enable your mobile device to remember passwords.
  • Do not use online banking on public WiFi connections.
  • Always logout of your mobile banking session.
  • Do not store any type of sensitive information, such as account numbers, IDs or PINs on your mobile device.
  • Research and utilize an Anti-Virus (AVS) program on your mobile device.
  • Be cautious when opening email attachments.
  • Use password protection and/or automatic screen locks on your mobile device. This works as a deterrent if your mobile device were to become lost or stolen.
  • Download our Putnam Bank Mobile Banking App to ensure you are connecting to Putnam Bank.

Business Banking Tips

  • Put in place access level controls in order to control Sub-User access. For Business Online Banking customers: Change Passwords when changing Users or Sub-Users. If you update or remove someone from the Authorized Representative Schedule you must change the password and delete the Sub-User or User ID.
  • Obtain computer liability insurance to cover fraud and computer intrusion.

If at any point you feel that your information or computer has been breached, please contact us immediately at 800-377-4424.

*The Customer is fully responsible for a breach of security to their device or computer systems. It is the responsibility of the Customer to maintain at least minimum security to safeguard their systems and information.